Routine Referrals
Routine referrals are made when your condition requires specialist assessment but are not considered urgent. Once your referral has been processed, the hospital will contact you directly with appointment details.
Urgent Referrals
Urgent referrals are made when your GP believes you need to be seen more quickly by a specialist. These referrals are prioritised by the receiving hospital, and appointment times will vary depending on clinical urgency.
Two Week Wait (2WW) Referrals
If you have been referred under the NHS Two Week Wait pathway, the hospital aims to offer an appointment within 14 days. Please ensure your contact details are up to date and answer calls from unknown numbers.
Waiting Times
Routine referral waiting times are currently approximately 6 months, although this varies depending on the hospital, specialty and clinical priority.
Please note that once a referral has been sent, the practice has the same information available as the patient regarding appointment allocation and waiting times. Hospitals contact patients directly with appointment bookings, cancellations and updates.
If you have not heard from the hospital within the expected timeframe, please contact the hospital directly using the details below.
Hospital Contact Details
Non-urgent advice: London North West University Healthcare Trust
020 8965 5733
Ealing Hospital
020 8967 5000
Northwick Park Hospital
020 8864 3232
St. Mark’s Hospital
020 8864 3232
Website: https://www.lnwh.nhs.uk/finding-us
Non-urgent advice: Imperial College Healthcare NHS Trust
Appointments / Referral Queries: 020 3313 5000
Website: www.imperial.nhs.uk
Non-urgent advice: Chelsea and Westminster Hospital NHS Foundation Trust
Appointments / Referral Queries: 020 3315 6666
Website: www.chelwest.nhs.uk
Non-urgent advice: University College London Hospital Trust
Appointments / Referral Queries: 020 3447 9393
Website: www.uclh.nhs.uk
Important Information
- Please allow sufficient time for hospitals to process referrals.
- Routine referrals are currently taking approximately 6 months, although waiting times vary by specialty and hospital.
- The practice cannot speed up routine hospital appointments.
- The surgery has the same referral information available as the patient once the referral has been sent.
- Hospitals contact patients directly regarding appointments, cancellations and changes.
- If your symptoms worsen whilst waiting for an appointment, please contact the surgery.
- If you have not heard from the hospital within the expected timeframe, please contact the hospital directly.
- For medical emergencies, call 999 or attend the nearest Accident & Emergency Department.
Self-Referral Information
Useful Information
Non-urgent advice: Bereavement
Self-Referral Link: Contact Form | Bereft Bereavement
Telephone: 020 8896 2800
Non-urgent advice: RISE
Drugs and Alcohol Liaiseon Service Self-Referral: Referrals – Ealing RISE – London
Telephone: 02085674772 or 08001958100
Non-urgent advice: Marie Stopes, West Ealing
For more information visit: MSI Choices West London Abortion Clinic – MSI Reproductive Choices UK



